Wellness & Spa

Bookings Flow, Clients Glow

Manage treatments, therapist schedules, client preferences, and product sales. WhatsApp booking for massages, facials, and wellness packages — all automated.

Common Pain Points We Solve

Clients book via DM, WhatsApp, and phone — nothing centralised
Therapist scheduling conflicts and double-bookings
No record of client preferences (pressure, allergies, favourite therapist)
Gift vouchers and packages are tracked on paper
No automated follow-ups or rebooking reminders

Built for Wellness & Spas

WhatsApp Booking

Clients message to book massages, facials, body treatments. AI shows available slots and confirms instantly.

Therapist Scheduling

Each therapist has their own calendar. AI prevents double-bookings and manages break times.

Client Profiles

Track preferences — favourite therapist, pressure level, allergies, skin type. Personalise every visit.

Package Management

Sell treatment packages and vouchers. Track usage. Auto-remind clients when sessions are expiring.

Review & Retention

Post-treatment WhatsApp asking for feedback. Birthday messages with special offers.

Wellness Plans

Create ongoing wellness plans with scheduled treatments. AI reminds clients and books automatically.

Your Daily Workflow

1

Client Books

Via WhatsApp, website, or walk-in. AI checks therapist availability and confirms the appointment.

2

Pre-Visit Prep

Client receives WhatsApp with what to expect, arrival time, and any prep (no caffeine, loose clothing, etc.).

3

Check-In

Client arrives. Receptionist checks them in. Consent form for new treatments. Moved to waiting area.

4

Treatment

Therapist sees client preferences on their dashboard. Treatment notes captured after session.

5

Payment & Product

Invoice generated. Upsell recommended products. Payment by card, cash, or voucher.

6

Follow-Up

24-hour check-in WhatsApp. Rebooking suggestion based on treatment cycle. Review request.

Our rebooking rate went from 40% to 72% — the automated WhatsApp follow-ups make all the difference.

Zen Wellness Spa, Fourways

Ready to Transform Your Wellness & Spa?

14-day free trial. Full AI automation. Set up in 10 minutes.

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