Dental Practice

Your Front Desk, Automated

From appointment reminders to recall automation, Netcare Health OS Ops handles everything your receptionist does — 24/7 on WhatsApp. Your team focuses on patient care while AI handles the admin.

Common Pain Points We Solve

Patients no-show because they forgot their appointment
Receptionist spends hours on phone calls and WhatsApp messages
Recall lists are managed in spreadsheets or forgotten entirely
Medical aid claims take days to process manually
No visibility into daily revenue or practice performance

Built for Dental Practices

WhatsApp Booking Agent

Patients message your WhatsApp number and AI books them instantly. Cleanings, check-ups, emergencies — all handled.

Smart Scheduling

Visual calendar with drag-and-drop. Slot management. Conflict detection. Multi-practitioner support.

Patient Records

Full dental history, allergies, medications, x-ray notes. Everything in one place per patient.

Recall Automation

6-month cleanings, annual check-ups — AI sends WhatsApp reminders automatically when patients are due.

Billing & Claims

ICD-10 dental codes, medical aid submissions, split billing. Track payments by cash, card, EFT, or medical aid.

Review Collection

After each visit, patients get a WhatsApp message asking for a Google review. Build your online reputation automatically.

Your Daily Workflow

1

Morning Briefing

Open your dashboard — see today's appointments, yesterday's revenue, outstanding tasks, and who's arriving first.

2

Patient Check-In

Patient arrives, receptionist taps 'Check In'. Digital consent form. Moved to waiting queue.

3

Consultation

Doctor sees patient from queue. Notes, diagnosis, treatment plan — all captured digitally.

4

Billing

Generate invoice with ICD-10 codes. Submit to medical aid or collect payment on the spot.

5

Follow-Up

AI sends post-procedure care instructions via WhatsApp 24 hours later. Review request after 72 hours.

6

End of Day

Check daily revenue, complete end-of-day tasks, review tomorrow's schedule. Close the books.

We went from 8 no-shows per week to 1. The WhatsApp reminders alone paid for the system in the first month.

Dr. Sarah Mitchell, Smile Dental Sandton

Ready to Transform Your Dental Practice?

14-day free trial. Full AI automation. Set up in 10 minutes.

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