Built by VisioCorp

Medical Aid Switching Engine

SA's first AI-powered multi-switch claims platform — EDIFACT MEDCLM v0:912:ZA compliant

Practice
PMS System
Validation
AI Pre-Check
Router
Scheme Mapping
Switch
HB · MK · SO
Medical Aid
Adjudication
eRA Payment
Reconciliation
HOW IT WORKS

Four steps. Zero manual intervention.

01

Validate

AI catches rejections before submission — ICD-10 cross-matching, modifier validation, PMB/CDL detection, and clinical-financial alignment checks.

Saves R50K–R200K/year per practice
02

Route

Automatically selects the correct switch for each medical aid scheme. 30+ schemes mapped to administrators, routed to the optimal clearing house.

30+ schemes auto-routed
03

Submit

Real-time or batch submission. EDIFACT MEDCLM or XML format. Retry logic with exponential backoff ensures every claim reaches its destination.

3 retries, exponential backoff
04

Reconcile

eRA parsing, 3-tier auto-matching (exact → fuzzy → manual), variance analysis, and automatic dispute generation for underpayments.

45→21 day payment cycle
ARCHITECTURE

Purpose-built. Every module.

Eight interconnected modules forming SA's most complete medical aid switching stack

EDIFACT MEDCLM Engine

Parser + Generator

🔀

Multi-Switch Router

Scheme → Admin → Switch mapping

🔌

Switch Clients

Healthbridge · MediKredit · SwitchOn

🛡️

Pre-Auth Engine

7 rule categories, PMB/CDL detection

📦

Batch Processor

5 concurrent, 3 retries, exp. backoff

🧮

eRA Reconciliation

3-tier matching, variance analysis

🔄

Resubmission Workflow

15 rejection codes, auto-fix

PMS Accreditation

12 tests, 5 categories

SYSTEM FLOW
PMS Integration Layer
EDIFACT Engine
MEDCLM v0:912:ZA
Pre-Auth Engine
7 Rule Categories
Batch Processor
5 concurrent workers
Healthbridge
MediKredit
SwitchOn
eRA Reconciliation
3-tier matching + disputes
Resubmission Workflow
15 rejection codes, auto-fix
FINANCIAL IMPACT

Numbers that move the board.

R50K–R200K
Annual savings per practice
From pre-submission validation
45→21
Days — payment cycle reduction
Average across all schemes
8–15%→2–4%
Rejection rate reduction
AI-powered pre-validation
30+
Medical aid schemes routed
Full SA market coverage
99.99%
Target uptime SLA
Enterprise-grade reliability
3,662
Lines of engine code
Purpose-built from scratch
SCHEME COVERAGE

30+ schemes. Fully mapped.

Every major South African medical aid scheme routed to the correct administrator and clearing house

Medical Aid SchemeAdministratorPrimary Switch
Discovery HealthDiscovery Health (Pty) LtdHealthbridge
BonitasMedschemeMediKredit
MedihelpMedihelpHealthbridge
Momentum HealthMomentum Health SolutionsMediKredit
GEMSGEMS (Gov)Healthbridge
BestmedBestmedHealthbridge
FedhealthFedhealth (Discovery)Healthbridge
MedshieldMedschemeMediKredit
Sizwe HosmedMedschemeMediKredit
CompCareUniversal HealthcareMediKredit
ProfmedPPS Healthcare AdminHealthbridge
KeyHealthKey HealthHealthbridge
LA HealthDiscovery HealthHealthbridge
BankmedBankmedHealthbridge
PolmedMedschemeMediKredit
SasolmedMedschemeMediKredit
RemediRemediSwitchOn
HosmedMedschemeMediKredit
Umvuzo HealthMedschemeMediKredit
TransmedDiscovery HealthHealthbridge
MbmedMedschemeMediKredit
SamwumedMedschemeMediKredit
AECI Medical AidMedschemeMediKredit
Netcare MedicalDiscovery HealthHealthbridge
SelfmedSelfmedSwitchOn
Resolution HealthResolution HealthSwitchOn
SpectramedSpectramedSwitchOn
Platinum HealthPlatinum HealthSwitchOn
Tiger BrandsMedschemeMediKredit
Makoti MedicalUniversal HealthcareMediKredit
LibcareUniversal HealthcareMediKredit
VENDOR INTEGRATION

PMS Accreditation Program

Third-party practice management systems can integrate with our switching engine through a structured accreditation process

12Accreditation Tests — 5 Categories

1
Claim Submission
Format validation, field mapping, modifier handling
2
Eligibility Checks
Real-time member lookup, benefit verification
3
Pre-Authorisation
Request submission, status polling, approval handling
4
eRA Processing
Payment file parsing, auto-matching, variance detection
5
Error Handling
Rejection codes, retry logic, fallback behaviour

6Onboarding Steps

1
Register
Submit vendor details and PMS specifications
2
Sandbox Access
Receive test credentials and EDIFACT samples
3
Integration Build
Implement against switching engine API
4
Accreditation Tests
Pass 12 automated tests across 5 categories
5
UAT Sign-Off
End-to-end testing with live scheme data
6
Production Launch
Go live with monitoring and support
VISIOCORP INNOVATION

First in South Africa.

Complete EDIFACT engine — built from scratch

No third-party EDIFACT library. We parsed the MEDCLM v0:912:ZA specification and built a full parser/generator that handles every segment, element, and composite. This is the foundation everything else runs on.

AI-powered rejection prevention

Not just format validation — clinical cross-matching. The engine checks ICD-10 codes against procedure modifiers, validates PMB/CDL eligibility, and catches the 15 most common rejection patterns before the claim ever leaves the practice.

Open multi-switch routing

Practices choose their clearing house — not locked to a single switch vendor. The router maps every scheme to its administrator and optimal switch route, with automatic failover if a switch is down.

Competition Tribunal precedent

The 2023 Competition Tribunal ruling opened the medical aid switching market to new entrants. VisioCorp is the first to build a complete, independent switching engine that takes advantage of this precedent.

“The technology was always buildable. We just built it.

Ready to switch?

Whether you're a practice manager, hospital group, or PMS vendor — we'd love to show you how the switching engine can transform your claims workflow.

EDIFACT MEDCLM v0:912:ZAMulti-Switch RouterAI Pre-ValidationeRA Reconciliation